The Systems Showroom:

Our Services

Scaling your business shouldn't mean scaling your interruptions. We build the invisible infrastructure that allows you to reclaim your calm while your business grows.

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What We Offer

  • Your team's knowledge shouldn't live in someone's head. We turn your docs, SOPs, and scattered notes into answers the system can actually use.

    • Finds the right answer even when the question is phrased differently.

    • Logs every unanswered question so you know what's missing.

    • Works with PDFs, Google Docs, SOPs, whatever you've got.

  • A 24/7 front desk that handles the questions your team answers ten times a day. It knows your business, responds instantly, and only escalates what actually needs a human.

    • Trained on your business, not generic scripts.

    • Flags what it doesn't know instead of guessing.

    • Remembers context so customers don't repeat themselves.

  • Stop chasing leads manually. This system qualifies prospects before they hit your calendar and logs everything to your CRM automatically.

    • Separates tire-kickers from serious buyers.

    • Books directly to your calendar, no back-and-forth.

    • Syncs lead details to a CRM such as HubSpot or Salesforce.

  • Your tools should talk to each other without your team playing middleman. We wire them together so information flows automatically.

    • Built on n8n for full transparency (no black-box magic).

    • Key events trigger instant summaries to Slack or your inbox.

    • Safe-fail logic so nothing slips through the cracks.

  • In some cases, a business doesn’t need the full Systems Concierge. When the problem is isolated and well-defined, we offer a tightly scoped engagement focused on resolving that specific bottleneck.

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Common Questions

  • What’s Included (Standard):

    • The Build: Full setup of the Knowledge Base (<5,000 docs), Concierge, and Smart Routing.

    • Integrations: Pre-built connections to standard tools (Zendesk, Calendly, HubSpot, Slack, Teams).

    • Infrastructure: Cloud-hosted deployment with 99.9% uptime SLA.

    • Optimization: Monthly performance tuning and gap resolution.

    Out of Scope:

    • Custom Development: Proprietary API integrations or legacy systems without standard connectors.

    • Enterprise Scale: High concurrency (>200 simultaneous users) or massive knowledge bases (>10,000 docs).

    • Advanced Security: Private cloud deployment, on-premise hosting, or SOC 2 audits.

  • Standard chatbots are tools you have to manage, train, and fix yourself. We build infrastructure.

    We train the system on your unique knowledge base, monitor its performance, and ensure gaps are flagged automatically before they become customer complaints. You don't "manage" this system; you simply review a weekly digest of what it learned.

  • 6 Weeks.

    • Weeks 1-2 (Audit): We map your "Stalled Time" traps and top repeat questions.

    • Weeks 3-4 (Build): We deploy the concierge, smart routing, and knowledge base.

    • Weeks 5-6 (Refine): We soft-launch to your team, tuning accuracy in real-time.

    By Week 6, the system is fully operational, typically returning 15+ hours/week to your team immediately.

  • No. Your team simply answers questions via your existing channels (email, Slack, etc.).

    We handle all technical setup, integration, and optimization. Your only "technical" task is reviewing a plain-English weekly digest ("The system learned these 5 new answers—do you approve?") to ensure the AI stays aligned with your voice.

  • It never guesses. If the system isn't 99% confident, it flags the question as a "Knowledge Gap" and routes it to a human (or logs it for review).

    This is our Gap Intelligence protocol. It ensures you never have to worry about "hallucinations," and it turns every unanswered question into a permanent asset for the future.

  • Pricing is outcome-based, not a fixed monthly fee. We calculate your current "Cost of Noise" (Hours lost × Hourly rate) and structure an investment that is significantly lower than that loss.

    The goal is a payback period of 4–8 weeks. During our Diagnosis Call, we will run this math together so you can see the exact ROI before you decide.

  • This is designed for service businesses (10–200 employees) where high-touch support is becoming a bottleneck.

    It is a perfect fit if you have documented processes (or are willing to document them) and your team is drowning in repetitive questions. It is not a fit if you are looking for a cheap, "set-and-forget" tool to replace all human interaction.